Back on July I posted about a problem accessing Yorkshire Village Shopping Center, recently completed construction had created a new obstacle! I contacted the property owner about the problem, we even met at the site once.
July 2014: a new curb kept the path between buildings from being accessible. I don’t know how stuff like this gets built more than two decades after the ADA, but it does all too oftenThe developer fixed the problem on October 23rd, I visited again on the 31st.Looking the other way, toward the new CVS
It’s a small change, but was much more expensive after the fact than if it had been done correctly in the first place. Their architect/engineer still insists it was compliant the way it was first built, but it wasn’t. The fact the building was existing is irrelevant:
Because barrier removal under the ADA is a continuing obligation, an accessible route may need to be provided at a later date, if a route for the general public develops or is created, and the provision of an accessible route is readily achievable. For instance, if a new bus stop is established near a site, an accessible route may have to be provided if pedestrians commonly walk between the new bus stop and the entrance to the facility. Similarly, if a sidewalk or walkway is provided between the facility and the new bus stop, an accessible route may be required. (Dept of Justice)
I’ve taken readings of the ramp, based on the slope it needs handrails on both sides to be fully compliant with ADA guidelines. If it weren’t as steep handrails wouldn’t be necessary.
Thanks to Matthew Stack of Koch Development for recognizing the problem and taking corrective action.
Now I’m very familiar with our public transit system and my husband uses our shared car to get to work. So I took public transit from downtown way out to Town & Country to see the shopping center 6+ years later.
Public Transit:
From our loft Google Maps says the drive to Town & Country Crossing, located at Clayton Rd & Woods Mill Rd., is just over 19 miles, taking 23 minutes via I-64 or 56 minutes if you avoid highways. The 57x is the MetroBus route that runs along Clayton Rd in far west county. How long does it take? From my loft it takes 68- 87 minutes, depending upon departure time and route. The 57x usually heads west from the Brentwood MetroLink station, but a few trips per day leave from the Central West End MetroBus center adjacent to the CWE MetroLink. Interestingly, catching the #10 MetroBus a block from our loft can get me to Town & Country Crossing in 77 minutes, less than some combinations involving MetroLink light rail!
The latest morning arrival weekdays is 7:34am. The next arrival? Not until 2:32pm. Clearly Metro wisely caters to worker’s schedules rather than run buses throughout the day. The 57x also serves Chesterfield.
I went out three weeks ago, Monday October 6th. I took MetroLink to the Brentwood station to catch the first afternoon trip 57x westbound.
“Connecting Missouri MetroBus routes at Brentwood-I 64 Station include: #02 Red Line, #59 Dogtown, #158 Ballas-West County, and #57X Clayton Rd Express.” Click image to view station pageThe 57x I took to Town & Country stopping on Clayton Rd. between Woods Mill & Hwy 141. The concrete pad is fairly new, Metro has been working to improve accessibility of bus stops throughout the regionHowever, the next WB MetroBus stop isn’t good for many people. Town & Country Crossing is visible in the background
For the return trip I had three choices; one across Clayton Rd from where I got off the 57x, and two along the north edge of Town & Country Crossing. Here are the two next to my destination.
For the eastbound 57x the eastern most stop is at a point where the sidewalk is far away from the curb, the sign can be seen next to the red & white taxiThe stop I used was toward the west end of the shopping center, no pad to reach the bus but considerably closer than the other stop.
The 57x I took back to the east stopped at Brentwood MetroLink then continued east to the Central West End MetroBus Center, where I caught the #10 that dropped me off at 16th & Olive, a block from my loft. Because the #57 uses I-64 from Brentwood to Mason Rd the trip is relatively quick.
Woods Mill Plaza:
I’d never been to Woods Mill Plaza, located just east of Town & Country Crossing, so I thought I’d take a look while I was in the area. The main anchor is a Schnucks.
Approaching from the traffic island after crossing Clayton RdA decent sidewalk runs along Clayton Rd and includes one bus stop I previously mentioned, but no accessible route into the siteView of the various buildings from the public sidewalk. Maybe access is off of Woods Miill?The first auto in/out on Woods Mill not only lacks a pedestrian entry but blocks a straight path. I got the contract info for a Town & Country employee who said Woods Mill Plaza is responsible, he’d contact them about this.The next entry also lacked a pedestrian route. No other pedestrian route into Woods Mill Plaza was found despite the presence of sidewalks & bus stops.
From property records I learned Woods Mill Plaza was built in 1986, the 2-story office building on the site was built in 1991. If you think this site is somehow “grandfathered” you’d be very wrong:
Because barrier removal under the ADA is a continuing obligation, an accessible route may need to be provided at a later date, if a route for the general public develops or is created, and the provision of an accessible route is readily achievable. For instance, if a new bus stop is established near a site, an accessible route may have to be provided if pedestrians commonly walk between the new bus stop and the entrance to the facility. Similarly, if a sidewalk or walkway is provided between the facility and the new bus stop, an accessible route may be required. (Dept of Justice)
Moving on…
Town & Country Crossing:
As I said at the opening, my only other visit was in July 2008. I’d been impressed with what I saw then but I wanted to return in my wheelchair to see the completed shopping center. I remain impressed but did note some problems in maintenance and design.
Immediately upon crossing Woods Mill I encountered a situation with a vertical height higher than allowed. This was the only problem like this I encountered in the site.Moving into the site this was the view toward Woods MillAnd the view toward Clayton Rd.I decided to follow this cute to enter the site.To the immediate west of the Clayton Rd entrance is a new home development. This land was part of the previous AT&T center where Town & Country Crossing is located now. These homes are marketed as being adjacent to the shopping center, especially the Whole Foods.However, the intended connection between the two isn’t accessible.The Clayton Rd entrance, Town & Country apparently doesn’t allow tall backlit retail signs or the developer realized a more tasteful approach is more visually appealing.The architects/engineers that originally laid our=t Town & Country Crossing gave a lot of thought to pedestrian accessibility, this is to a small out building on the west edgeView looking east along the main east-west pedestrian route, which is parallel to the main east-west auto route, the building on the left contains several storefronts and a bank is just beyond that.Unfortunately something went wrong here, despite the efforts to make this shopping center fully accessible. This is easily corrected, not sure about to the bank beyond.Looking back west you can see someone forgot to consider making sure wheelchairs/strollers could cross the driveway leading to dumpsters. Easy mistake , easy fix.Some buildings facing north toward Clayton Rd look out onto this pond.South of the Whole Foods the internal sidewalk network heads east toward Woods Mill Rd. (left) or Target (right)Looking east toward Woods Mill, the Whole Foods ids to the left, Target is behind.Ahead is Woods Mill Rd. But let’s go back west to the TargetIn front of the Target looking north, we can see a path leading out into the parking lot with disabled spots on each side, a common Target feature. .When we get further out we see it has changed to a sidewalk with regular parking spots on each sideTurning around we see the Target. So how far does this go? It connects with the original east-west sidewalk we used.The white car id headed west on the main east-west drive, the east-west sidewalk is on the other side of it.
Closing Thoughts:
Town & Country Crossing isn’t perfect, someone dropped the ball when the storefront building & bank was built in the northwest corner. Still, this remains the best example in the St. Louis region of a well connected shopping center. It still largely caters to motorists while being mostly ADA-compliant. They’re not mutually exclusive.
Back in 2011 Mini of St. Louis announced they would relocate from Clayton to a large site adjacent to the Sunnen MetroLink light rail station (blue line). I took the opportunity to remind them they needed to provide an accessible pedestrian route.
Part of Twitter conversation in June 2011, read from the bottom to the top. My reply they responded too last (top) was “@miniofstl you still must provide pedestrian access to the public sidewalk.”
They said ” Oh, of course!!! That’s a non-issue. We have all that in place already…” but I knew the dismal record of their architects on pedestrian accessibility. In October 2012 I blogged about what I was seeing happening at this station, see Transit-Ignored Development (TID) At Sunnen MetroLink Station
Earlier this month I visited again to see if it turned out as I’d predicted. Unfortunately, it did.
Upon arrival on a WB train you can easily see the way out to the extended Sunnen DrThe civil engineer responsible for Sunnen Dr didn’t plan a way for pedestrians to cross it, the only option is to squeeze between the crossing gate and track. This might explain why Mini thought pedestrians wouldn’t cross the street.Once across the street and on the new public sidewalk you can easily see the destination, but no accessible route.I west up Sunnen Dr looking for an accessible pedestrian route into the dealership.This entry could’ve easily included at short accessible route, but it doesn’tOut along Hanley Rd they’ve got hundreds of feet of new sidewalk but no accessible way for pedestrians to enter.
It’s very simple folks, if you’re building on a site that has public sidewalks, transit stops (bus or rail), or another way for a pedestrian to reach the building you need to provide an accessible route. The Dept of Justice, in a 1993 letter, gave an example of when an accessible route isn’t required:
For example, the Standards would not require that a developer provide an accessible route between an accessible entrance to a retail store and a major highway bordering the site, if customers only have access to the store by driving to the parking lot. (US DOJ — recommended reading)
In urbanized areas (non-rural) even sites next to highways can be accessed by pedestrians because of other streets & sidewalks. This type of anti-pedestrian development isn’t tolerable anywhere in the region, especially next to a light rail station that had such potential. Crossing the street at the station can be retrofitted as can an accessible route to Mini of St. Louis.
For once I’d like it if our new construction included planning for pedestrians.
Back on May 6th I got fed up with the sidewalk condition along Olive at 13th, so I emailed Bill Burkhardt, the city employee in charge of asphalt, and copied his boss, Director of Streets Todd Waelterman.
One of the photos I sent showed bucked sidewalk sections, the raised edges were hard to pass over in my wheelchair and a trip hazard for others.Another, in the same block, to the east, two concrete utility covers were very roughLess than a week later a little asphalt was now placed at various points to make the sidewalk less hazardous, but the rough utility covers remained for months.But on August 27th I noticed one had been removed, now facing westThe following day it was prepped for new concreteOn September 6th the other was removedOn September 15th the 2nd had been poured but workers remained.September 17th all workers are gone, both rough utility lids replaced,
Turns out the underground utility vaults belong to Ameren, the worker I spoke to said the lids shouldn’t have been allowed to get that bad. Eventually the sidewalk needs to be replaced, but the asphalt makes it tolerable in the meantime. Very glad the city contacted Ameren about their lids.
My March post prompted a post, and a followup post, from the State Journal-Register in Springfield:
Also in response to Sunday’s column, Ward 7 Ald. Joe McMenamin came to the newspaper office Monday morning to show us plans for the Hy-Vee grocery store coming to MacArthur Boulevard, replacing the blighted old Kmart building. I am no expert, but it looks to me like Hy-Vee is doing it right. McMenamin used orange marker to show the new sidewalks on both north and south ends of the store and pedestrian access to the store, including two ways for pedestrians to get to the entrance from across busy MacArthur. He used green marker to show the landscaping. There’s a lot.
This is not because of pressure from the city, however. Hy-Vee is doing this on its own. On its own, the company is going above and beyond what Springfield city ordinances require. If only every company was as classy. But they aren’t, which is why the city needs more stringent requirements. (Critique of Springfield’s image touches nerve)
Reading this in April 2013 got me curious about a future store opening in an old Kmart, an important part of retrofitting suburbia is the reuse of existing vacant retail buildings.
Visiting Springfield in May 2013 we went by the Kmart store – vacant for a decade. Click image for map.In April 2014 we saw the retrofit in progress. The only sidewalk connection was to the north, not two ways as indicates a year earlierLast month we visited the Hy-Vee store, which opened earlier in the summerAfter our previous visit they added a second pedestrian route, this one to the south. Why wasn’t this done when all the curbs were formed, concrete poured?Two pedestrians ignore the circuitous route and walk directory to exit.Looking back out, this route was retrofitted after new concrete was poured for this project. Not the right way!The 24-hour store is very nice
The Hy-Vee faces MacArthur Blvd, a busy Springfield arterial road, yet none of the two sidewalk connections are direct. Three bus lines run on MacArthur in front of the store.
Still, the St. Louis region does no better. The Target store on South Hampton is similar, accessible pedestrian access is to the north & south, not directly from Hampton. The build pedestrian-friendly cites the buildings should connect to the public sidewalk network in such a way the general public (read: alb;e-bodied) will use the paved accessible route because it’s the most direct path to the entrance.
Here’s a good example:
The redevelopment of an old Schnucks & shopping center added a pleasant way to reach stores from Manchester Rd in Des Peres. Click image to read post from 2012.
No pedestrian is going to walk in the entry driveway here, or hunt on the sides for a way in. For good design, developments should have accessible pedestrian routes conneting directly as possible to all adjacent public sidewalks. The Hy-Vee in Springfield, like our Target on Hampton, has three adjacent streets. Both connect to just two of the three streets, ignoring the primary street. Pedestrian fail.
Two buildings out nest MacArthur Blvd were razed, the entire site (paving, curbs, etc) are all brand new. This could’ve been so much better.
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