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GreenLeaf Market Knowingly Blocking ADA Accessible Route

April 8, 2020 Accessibility, Featured, North City No Comments

Yesterday morning I had minor outpatient surgery (post surgery photo) at Barnes-Jewish Hospital. Last evening, after my husband left for work as a Home Health Aide, I decided to take advantage of the nice weather and get a few things we needed from the nearby GreenLeaf Market — he’d called earlier to confirm they were open until 8pm. I had my mask on, hand sanitized, and canvas shopping bag on the back of the headrest on my power wheelchair.

Before I continue the story of last night I want to discuss their ADA accessible route — the route for pedestrians off of the Tucker public sidewalk.

During construction I was excited to see the inclusion of an accessible route, though the light post was in the path I could see the striped around it, to the East/right.
GreenLeaf Market opened on April 1, 2019 — just over a year ago.
A parking stop protected the accessible route going around the light base and provided a parking space for a compact car.

It didn’t take long, however, for a change to be made. The parking stop was removed and a cart carousel was put there instead — but it was initially kept back from the light base to keep the accessible route clear. Over the last year I arrived and found the cart carousel pushed up against the light base numerous times. I always extended my right foot and used my power wheelchair to put the carousel back into place for them, then went inside and did my shopping — leaving through the cleared accessible route.

Last night I arrived just before 7pm to find it pushed against the light base yet again. This time a staff member was retrieving carts from the carousel so I asked him to please move it back from the light base.  He said, “go around.” I mentioned the route was an ADA route, that this was a civil rights issue. Unfazed, he continued with the carts.

In hindsight I could’ve handled this differently, but it had been a very long day.

I said I can push it. To I quickly pushed one side away from the light base, it came close to him. He was upset, I was upset. He yelled at the security guard to not allow me into the store — he was blocking the doorway as I arrived. I headed back out but stopped to take the following photograph.

The cart carousel was right where I’d left it.

The security guard came out to tell me to leave the premises immediately, which I did. I went out to the public sidewalk to tweet about the experience. While sitting there tweeting (1/2) I noticed numerous people walking past me, and using the accessible route to enter the store. I also noticed the staff, however, had pushed the cart carousel back up against the light base!

Here a man is using the accessible route to reach the store from the public sidewalk.
When he gets to the blockage he is forced to go around.

Again, I own a big part of this. I had numerous times throughout the last year to point this out to management, but I didn’t. And last night rather than get upset with a guy just doing his job I should’ve just gone around and then mentioned the problem to the manager while leaving with my purchase.

And yes JZ, it can get designed & built correctly and the end user can screw it up. Hopefully I can speak to the manager today. The solution is simple, some pins to prevent the cart carousel from getting pushed up against the light base.

— Steve Patterson

 

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