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Urban Design After COVID-19: Restaurants & Carryout Windows

May 1, 2020 Featured, Planning & Design, Retail No Comments

The current Coronavirus pandemic will change many things about our lives going forward, others not so much. Restaurants will likely see some of the biggest changes — both inside and out.

Restaurant owners/managers will have a standard table layout (packed) and a reduced capacity layout. Dividers, fake plants, etc might be pulled out of storage to use to keep the dining room from looking to sparse. Extra tables & chairs will go into the storage room, stacking/folding chairs saves space.

Hand washing at the entrance would be nice.

The biggest change may be placing a small kitchen up front, so a carryout window can be easily managed. For a few years now some restaurants have already operated with two kitchens: one for the dining room and another for carryout & delivery orders. This was a response to more and more customers taking food home to binge watch shows.

Placing the carry out/delivery kitchen in the right place would eliminate the need for customers to come inside. There could be a separate order window. Think if it like a brick & mortar food truck.

Ted Drewes has been serving frozen custard through a walk-up window for decades. Grand location in May 2013.

The walk-up window restaurant would have online ordering to reduce lines. Those located in walkable neighborhoods will need larger public sidewalks to allow for adequate space for customers and passing pedestrians. I love the idea of going from window to window getting different street foods. Pizza by-the-slice is a favorite.

None of this will happen quickly, but expect newly built/renovated restaurants to be physically different in response.

— Steve Patterson

 

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