The Americans With Disabilities Act (ADA) of 1990 has many standards for design professionals to use when designing everything from public streets to stadiums to public bathrooms. It doesn’t seem to require a soap dispenser usable only with one hand.
I see this type of dispenser way too often, if it’s really short I can use it one handed. Most of the time I have to wash my hand without soap. Someone continues to select this dispenser even though not everyone can use it. I can’t find an ADA requirement that a dispenser be able to be used with one hand.
The point? Regulation isn’t perfect. Designers must think, not just meet the minimum requirements.
– Steve Patterson